Whether you are a family member looking for answers to complex issues regarding the care for a loved one
or a professional seeking a training in Best Practices, Our courses are designed for you.
We Offer Live and Online Seminars, Training and Workshops.
Continuing Education/Legal Education Credits Available!
Live Trainings with Michael Mackniak
What would happen if we just did nothing and something magical just happens? When we respond “reactively” to moments of crisis we are making the most inefficient and ineffective use of our resources. In order to be truly impactful for ourselves and those we serve, we must engage in Proactive Planning.
To be Proactive, we must engage in a powerful and difficult process of introspection. We will analyze our habits and the function of all service systems in order to Make Innovative Change Happen At Every Level.
When we are empowered and the masters over all that we do personally, professionally and systematically and we impact lives on an exponential level. Still, fragmented systems adversely impact us in every facet of our lives. Nowhere is this more evident than when considered in the delivery of services to those most at need living in our communities.
We must understand strengths and limitations on a macro and micro level in order to understand how we can effect meaningful change. Herein we will explore needs from a variety of perspectives throughout the continuum of care.
2018 Class Dates: February 13th, May 9th, September 28th, November 28th – Time: 9-11:30 AM 2 Continuing Education Credits | REGISTER NOW!
The 7C’s: Formula for Innovative Clinical Treatment
In an era when we are expected to do more with less, how do we ensure the continued delivery of effective services for those most at-need? Learn about the seamless, scalable design of CQI as it is applied to ourselves, our agencies and to all systems of care utilizing The 7Cs inherent in every Interrelated Service System.
CQI is a time-tested business model that involves constant and consistent monitoring, reporting and analysis. It involves perpetual re-evaluation of the effectiveness of our efforts in every endeavor.
2018 Class Dates: February 13th, May 9th, September 28th, November 28th – Time: 12-2:30 PM 2 Continuing Education Credits | REGISTER NOW!
Fiduciary Best Practices 1
Assuming the role as a fiduciary is a major responsibility.
This introductory course will cover the fiduciary lifecycle (from application to termination); the general purpose of a fiduciary and roles and limitations of various fiduciary appointments.
Further, participants will develop a “working” understanding of mental health disorders and the systems designed to assist persons with mental incapacities.
2018 Class Dates: March 7th, May 25th, September 14th, November 14th – Time: 9-11:30 AM 2 Continuing Education Credits | REGISTER NOW!
Fiduciary Best Practices 2
Assuming the role as a fiduciary is a major responsibility.
Emphasis must always be on empowerment, preferences and safety of those we serve. However, the fiduciary is often caught between her duties and the wishes of those in need. Further, economic and political roadblocks are frequently interfere with our ability to fulfill our fiduciary responsibilities.
Connecticut’s fiduciary laws are among the most progressive in the country. An analysis of the technical and practical application of these laws will inform best practices for fiduciaries universally.
This in depth course will drill down to real life vignettes and scenarios where the complexity of the fiduciary roles and limitations are explored and discussed in detail.
2018 Class Dates: March 7th, May 25th, September 14th, November 14th – Time: 12-2:30 PM 2 Continuing Education Credits | REGISTER NOW!
Ethical Decision Making for Caregivers, Fiduciaries and Families
Decision-making impacts all aspects of a relationship with a client or family member in need. What kind of decision maker are you? Do you know your strengths and weaknesses? How do you react during a crisis?
This workshop discussed the current ethical dilemmas, behaviors and attitudes about decision making for others. We’ll explore interventions and guidelines to ensure moral, legal and clinical best practices.
Upon Completion of this course you will:
- Develop an understanding of the basic concepts associated with the helping professions
- Develop a basic understanding of mental health disorders
- Understand the strengths perspectives, hierarchy of needs and ecological approach in working with individuals
- Integrate ethical decision making into your everyday life
- Understand your strengths and weaknesses as a decision maker
- Gain confidence in your decision-making abilities
- Identify the diverse types of decision-making
- Apply practical tools to decision-making
- Explain the HARM principle
2018 Class Dates: February 2nd, May 11th, September 7th, November 30th 2 Continuing Education Credits | REGISTER NOW!
Workshops with Michael Mackniak
Designing an Interrelated Service System (Half Day Course)
Introspection is the first, the hardest and the most important of any proactive steps toward change. Our Self-Evaluation tool is to be used individually, among y our team or within your agency and is thjoroughly discussed in this program – teaching participants introspective tools to determine their readiness to commit to developing and maintaining an Interrelated Service System.
Beyond Status Quo: Power in Proactive Thinking (Full Day Course)
How do we achieve more with less? How do we efficiently ensure the work that we perform meets the expectations the needs of the community? Finally, what are the common characteristics demonstrated by the most successful interrelated system?
When we respond “reactively” to moments of crisis we are making the most inefficient and ineffective use of our resources, we must use the potential of Proactive Planning to empower ourselves and the lives of everyone around us in order to Make Innovative Change At Every Level.
When we are thoughtful and “planful” in accounting for, and controlling, change, we naturally assume a position of continuous quality improvement. In doing so we are perpetually re-evaluating where we stand and the effectiveness of our efforts in every endeavor. We are empowered and the masters over all that we do personally, professionally and systematically and we impact lives on an exponential level
2018 Class Dates: February 7th, May 2nd, September 5th, November 9th 6 Continuing Education Credits | REGISTER NOW!
Do you want to take your business to the next level?
Imagine having more clients than you can handle?
Do you hate Marketing and Sales???
This Training is for you!!!!
Book Yourself Solid
The Book Yourself Solid® System is based both on philosophical and practical principles.
Philosophically we believe that there are some people who you are meant to serve (and others, not so much). Our job is to do everything we can to reach the people we are meant to serve.
Practically we believe Marketing does NOT get you clients.
Marketing simply creates awareness about who you are and what you have to offer the world.
Potential clients will come and check you out and ask, “Can this person help me get what I want?” If the answer is yes…They will check out your foundation. Then, if they feel secure…They will give you the opportunity to earn their trust and you can start to “make sales offers that are proportionate to the amount of trust you have earned.”
If you know how to price your offers and how to have a simple sales conversation then you will book the business.
In sum, Book Yourself Solid® is a comprehensive system that will teach you strategies to create awareness, and also what to do from that moment on until when your ideal clients buy what you have to offer – that is what gets you booked solid.